You have full right of withdrawal for 14 days from the time you received the goods, provided that you have not used the goods, and that they are returned in their original condition and packaging. When returning, you are responsible for the transport risk and shipping. When returning goods, you enter the order number and name. Reimbursement takes place after we have received an approved return from you. If you have paid by invoice, it is important to report the return to Klarna to avoid a reminder fee. We follow the Swedish Consumer Agency's recommendations and apply the Distance and Home Purchase Act.
If you can prove that there is a manufacturing defect in the product, you always get a new one or new parts. However, the warranty does not apply to wear and tear damage. Contact customer service at info@elegancify.se to get help with your complaint.
Send returns to:
Elegancify Scandinavia AB Snapphanevägen 33A 177 14 Järfälla
