Shipping and returns
SHIPPING
POSTNORD 29 SEK WITHIN SWEDEN.
SEK 59 globally
Delivery time is 2-5 days. If you have not received your order within 5 working days, please contact our customer service.
Delivered by post to your mailbox.
Return and refund
You have a full right of withdrawal within 14 days of receiving the goods, provided that you have not used the goods and that they are returned in their original condition and packaging. When returning, you are responsible for the transport risk and shipping costs. When returning goods, enter the order number and name. Refunds are made after we have received an approved return from you. If you have paid by invoice, it is important to notify Klarna of the return to avoid a reminder fee. We follow the Swedish Consumer Agency's recommendations and apply the Distance and Home Sales Act.
If you can prove that there is a manufacturing defect in the product, you will always receive a new product or new parts. However, the warranty does not apply to damage resulting from normal wear and tear. Contact our customer service at info@elegancify.se for help with your complaint.
Send returns to:
Eleganceify
Snapphanevägen 33A
177 54 Järfälla
+46 732323588