How long is the delivery time?

2-5 working days.

What happens if the products are broken when I receive them?

Send pictures, and you will get new products or your money back.

My jewelery has become discoloured, what has happened?

You have either used water or other chemicals when wearing jewelry which is not recommended. Check our Instructions below on how to care for jewelry.

Take care of your jewelry

All jewelry from Elegancify is traditionally handmade.

-Store your jewelry in the original packaging or a soft bag to avoid scratches.

-Keep all jewelry separate when storing.

-Avoid contact with water and perfume as crystals/stones may come loose.

-Polish your jewelry with our soft cloth to maintain its original finish.